Refund policy

Jewelry is considered intimate items. Please inspect within 48 hours of delivery. For quality issues, we offer exchanges for the same style. For sizing issues, customers are responsible for return shipping costs.

Non-quality-related issues are non-returnable and non-exchangeable. Mid-to-high-end jewelry worn for several days before return may affect resale value. If concerned about quality, all items are inspected before dispatch.

Returns must meet certain conditions: Your item must be in the same condition as when received, unworn or unused, with tags attached, and in its original packaging. You must also provide a receipt or proof of purchase.

To initiate a return, please contact us at jasmine980705@gmail.com. Please note that returned items must be shipped to the following address: [INSERT RETURN ADDRESS]

If we approve your return, we will send you a return shipping label along with instructions on how and where to send the package. We do not accept items returned without prior authorization.

For any questions regarding returns, feel free to contact us at jasmine980705@gmail.com.

Damaged or Defective Items

Please inspect your order upon receipt. If an item is defective, damaged, or incorrect, contact us immediately so we can assess and resolve the issue.

Refunds

We will notify you once we receive and inspect your returned item to confirm whether a refund is approved. If approved, the refund will be processed back to your original payment method within 10 business days. Please note that your bank or credit card company may also require additional time to process and post the refund.

If you have not received your refund within 15 business days after we approve your return, please contact us at jasmine980705@gmail.com.